At FXTRADING.com, we prioritize the security of your trading account. To protect yourself from potential fraud, please be aware of our official communication methods:
Official Channels We Use
Email: All legitimate communications come exclusively from email addresses ending with @fxtrading.com, such as [email protected]
MetaTrader Platform: Direct messages through the internal mailbox of your MetaTrader terminal
Phone Support: Calls made only from the official contact numbers listed in your Client Portal under the Support section
Live Chat: Direct conversations with our support representatives through the official website chat interface
Platforms We Never Use for Official Support
Our support team will never contact you through:
WeChat
Telegram
Facebook Messenger
Signal
Instagram
TikTok
ICQ
Yahoo Messenger
QQ
This is not an exhaustive list. If you receive communications through any unofficial channel, especially those containing links or requesting personal information, please verify with our official support team before engaging.
Important Security Notice
Any email from domains other than @fxtrading.com is not an authentic communication from 格伦外汇, even if it contains our brand name. If you receive suspicious communications, please forward them to [email protected] immediately.
If you believe you've been targeted by fraudulent activity, please visit our Service Hub and create a support ticket right away.