A billing period is a specific time cycle used to measure a Signal Provider's strategy performance. This timing framework allows for accurate calculation and distribution of performance fees. Each billing period follows the calendar month and concludes on the month's last Friday (between 23:50 UTC+0 and 23:59:59 UTC+0), with a new period beginning immediately afterward.
What Happens at Billing Period End?
When a billing period closes, several important processes take place:
Investor Orders Close: All active orders in the investor's account are automatically closed.
Performance Fee Assessment: The system evaluates the investment's performance:
If the investment has generated an overall profit exceeding the profit threshold, a performance fee is deducted from the investor's balance and the Copy Ratio is recalculated
If no profit was made or the profit doesn't exceed the threshold, no performance fee is charged, but the Copy Ratio may still be recalculated
Order Reopening: All orders that were closed in step 1 are reopened with zero spread and the newly recalculated Copy Ratio.
You can find these reopened orders in the Copying Orders section of the Social Trading application. Each reopened order includes a note explaining the context of its reopening.
This systematic approach ensures transparent performance tracking and fee calculation while maintaining continuity in your copy trading activities across billing periods.
For additional assistance with billing periods, please submit a ticket through our Service Hub, contact us via Live Chat, or email [email protected].