When markets are closed, you can still submit requests to close your fund investments, but there are important considerations regarding when and how these requests will be processed. Understanding these factors will help you manage your investments more effectively.
Key Points About Closing Investments During Market Closure
Request Availability: You can submit close requests at any time, regardless of market hours
Processing Limitations: Fund Managers cannot approve close requests when:
There are open orders in the fund
The market is closed for the instruments in the fund
Automatic Closure Timeline: Even if the 36-hour automatic closure period elapses during market closure, the actual closing will only occur when markets reopen
Allocation Method Impact: The Fund Manager's chosen allocation method (manual or instant) affects how quickly your investment can be closed
Important Considerations
No Immediate Closures: Fund investments never close immediately, regardless of market status
Two Closure Methods: Your investment will close either when:
The Fund Manager approves your close request
36 hours pass without a response from the Fund Manager (automatic closure)
Market Reopening: Actual position closing and final value calculation only occur when relevant markets reopen
Price Differences: The final value of your closed investment may differ from what you see at the time of your close request
Different Trading Hours for Various Instruments
Different financial instruments have varying trading hours:
Forex: Generally available 24/5, closing on weekends
Commodities: Trading hours vary by specific commodity
Indices: Follow their respective exchange hours
Cryptocurrencies: Often available 24/7, but liquidity may vary
For detailed information about specific instrument trading hours, we recommend reviewing our comprehensive instrument specifications in the Client Portal.
Recommendations
Plan Ahead: Submit close requests with market hours in mind
Check Fund Composition: Be aware of the instruments in your fund and their respective trading hours
Monitor Open Orders: Understand that open orders in the fund will delay the closing process
Expect Delays: Allow for additional processing time when closing investments during or near market closure periods
If you need further assistance with closing your investments, please contact our support team through Live Chat or submit a request through the Service Hub.