When you request a withdrawal from your FXTRADING.com account, staying informed about its status and knowing when to expect your funds is important. Here's a comprehensive guide to help you understand the withdrawal notification process and timeline expectations.
How to Track Your Withdrawal Status
Client Portal Monitoring The most direct way to check your withdrawal status is through your Client Portal:
Log in to your FXTRADING.com Client Portal
Navigate to the "Finances" or "Transactions" section
Look for "Withdrawal History" or "Transaction History"
Your withdrawal will show one of these statuses:
Pending: Request received but not yet processed
Processing: Under review by the finance team
Approved: Withdrawal has been authorized
Completed: Funds have been sent to your payment method
Rejected: Request was declined (with reason provided)
Email Notifications FXTRADING.com sends automatic email notifications at key stages:
When your withdrawal request is received
When the status changes (approved, rejected, or completed)
If additional information is needed
Always ensure your email address is current in your account settings to receive these important updates.
Expected Withdrawal Timelines
The time it takes to receive your funds depends on several factors:
Processing Time
Most withdrawal requests are processed within 1 business day
During peak periods or for large amounts, processing may take up to 2 business days
Payment Method Delivery Times After processing is complete, the delivery time varies by payment method:
E-wallets (like Skrill, Neteller): Usually within minutes to 24 hours
Bank cards: 1-5 business days
Bank transfers: 2-7 business days, depending on your bank and location
Factors That May Affect Timing
First-time withdrawals may take longer due to security checks
Withdrawals during weekends or public holidays will be processed on the next business day
International transfers may require additional time
What To Do If Your Funds Are Delayed
If you haven't received your funds within the expected timeframe:
Check your withdrawal status in the Client Portal
Verify that your payment details were entered correctly
Contact FXTRADING.com support through:
Service Hub (recommended)
Live Chat for immediate assistance
Email at [email protected] (include your account number and withdrawal reference)
By understanding these processes and timelines, you can better manage your expectations and take appropriate action if needed when withdrawing funds from your FXTRADING.com account.