When redeeming funds from your investment, it's important to understand how currency conversion, approval processes, and timing work. Here are answers to common questions about fund redemptions:
Currency Conversion for Redemptions
If you redeem to a non-USD account, the redemption amount will be converted using FXTRADING.com's real-time exchange rates. These rates are based on our partner banks' base rates with mark-up or mark-down adjustments, following standard financial industry practices.
Cancellation After Approval
Once a fund redemption has been approved, it cannot be canceled. You must wait for the redemption process to complete.
Multiple Fund Subscription Processing
When subscribing to multiple funds simultaneously, there is no priority processing rule. Requests are processed in sequence. If the Fund Manager approves your request, it proceeds to the next stage. If not approved, the system will automatically process it after 48 hours.
Processing Time Calculation
The 48-hour countdown for subscriptions and redemptions includes weekends and public holidays. The system counts continuously from the moment the request is submitted.