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WhatsApp Support Options

Updated this week

FXTRADING.com offers convenient WhatsApp support through two methods: direct contact with our official WhatsApp Business Account or seamless transition from Live Chat to WhatsApp.

Direct WhatsApp Contact

Connect with our customer service team directly through our official WhatsApp Business Account:

Simply save our number to your contacts or click the link to start a conversation immediately.

Switching from Live Chat to WhatsApp

For added convenience, you can transition an ongoing Live Chat conversation to WhatsApp:

  1. During your Live Chat session, look for the WhatsApp switching option

  2. Scan the QR code displayed on your screen using your WhatsApp app

  3. You'll receive an automated message in WhatsApp

  4. Send the verification message containing a unique code (format: "To continue your chat, send this message (XXXXXXXX)")

  5. Your conversation will continue seamlessly in WhatsApp with the same support agent

Benefits of WhatsApp Support

  • Convenience: Continue conversations on a platform you already use daily

  • Mobility: Receive notifications and respond on-the-go

  • Conversation History: Access your support chat history anytime

  • Media Sharing: Easily share screenshots or documents when needed

If you prefer other support channels, you can always submit a ticket through our Service Hub, continue using Live Chat, or email us at [email protected].

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