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How We Support Multiple Languages

Updated yesterday

At FXTRADING.com, we provide high-quality customer service to clients from over 140 countries and regions worldwide. Our commitment to effective communication includes various support channels:

Direct Language Support

Our customer service team offers direct assistance in the following languages:

  • English

  • Simplified Chinese

  • Traditional Chinese

AI-Assisted Language Support

For clients who speak other languages, we leverage advanced AI translation technology to provide support in additional languages, including:

  • Japanese

  • Korean

  • Vietnamese

  • Hindi

  • And many more

How to Access Multilingual Support

  1. Live Chat: Connect with our service representatives through the Client Portal

  2. Email: Contact us at [email protected]

  3. Phone Support: Available in select languages during business hours

Our goal is to ensure clear and effective communication regardless of your preferred language. While we don't have dedicated teams for every language, our AI-assisted translation ensures you receive accurate and helpful information.

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