When you're ready to invest in a fund, you'll need to deposit funds into your investment account to subscribe. Follow these straightforward steps to complete your subscription deposit:
Step-by-Step Subscription Process
1. Access Funds Management Section
Log in to your Client Portal
Navigate to the Funds Management section
Click Investors → Assets to view available funds
2. Select Your Investment Target
Choose the specific fund you wish to subscribe to
Go to the "Invest" tab within that fund's page
3. Complete the Deposit
Select your preferred payment method from the available options
Follow the on-screen instructions to proceed with your deposit
Review and confirm your deposit details
Alternative Access: If you've viewed some funds or saved them in your Favorites & Viewed list, you can also access this list and choose one to invest in at any time.
Important Notes About Subscription Processing
Approval Required
Your deposit will not be processed immediately. The Funds Manager must first approve your subscription request before the funds are allocated to the investment strategy.
Synchronization Schedule
Please note that even if the Funds Manager approves your request immediately, the subscription funds will not appear in the funds management account right away. This is because the system only synchronizes new or additional subscription funds to the funds management account at 00:00 GMT+2 or GMT+3 (depending on whether New York Daylight Saving Time is in effect).
Manager Discretion
Please be aware that Funds Managers have the authority to either approve or reject your subscription application based on their investment criteria.
This approval process helps ensure that the Funds Manager maintains control over the capital flow into their strategy, allowing them to manage investments effectively.
Need Assistance?
If you have questions about subscribing to funds or encounter any issues during the deposit process, please contact our support team through Live Chat or submit a request through the Service Hub.